Not sending orders to Campaign monitor

bryce phillips's Avatar

bryce phillips

13 Jul, 2011 07:21 PM via web

Emails are not getting to Campaign Monitor. This is an error message I received in shopify:

Jul 10 Webhook for topic 'orders/create' pointing to 'http://campaign-monitor.heroku.com/subscriptions' was deleted due to 48 hours of consecutive failures.
at 07:01 am by Shopify

  1. Support Staff 2 Posted by Galen King on 13 Jul, 2011 07:29 PM

    Galen King's Avatar

    On 14/07/2011, at 7:21 AM, "bryce phillips"
    <***@tenderapp.com>
    wrote:

  2. Support Staff 3 Posted by Isaac Kearse on 13 Jul, 2011 09:50 PM

    Isaac Kearse's Avatar

    Hi Bryce,

    Could you please let me know what the .myshopify.com subdomain is for your shop?

    Cheers,
    Isaac

  3. Isaac Kearse closed this discussion on 13 Jul, 2011 09:50 PM.

  4. bryce phillips re-opened this discussion on 13 Jul, 2011 10:34 PM

  5. 4 Posted by bryce phillips on 13 Jul, 2011 10:34 PM

    bryce phillips's Avatar

    kestrelmeters

    On Wed, Jul 13, 2011 at 5:50 PM, Isaac <
    ***@tenderapp.com> wrote:

  6. Support Staff 5 Posted by Isaac Kearse on 14 Jul, 2011 12:30 AM

    Isaac Kearse's Avatar

    Thanks Bryce,

    I have fixed this bug and re-enabled the webhook for your shop. I have also subscribed all the customers to your mailing list that were missed when this webhook was not working. Let me know if I have missed anything, or if you run into any more issues.

    Sorry for the disruption!

    Cheers,
    Isaac

  7. Isaac Kearse closed this discussion on 14 Jul, 2011 12:30 AM.

  8. bryce phillips re-opened this discussion on 14 Jul, 2011 02:19 AM

  9. 6 Posted by bryce phillips on 14 Jul, 2011 02:19 AM

    bryce phillips's Avatar

    excellent! thank you so much

    On Wed, Jul 13, 2011 at 8:30 PM, Isaac <
    ***@tenderapp.com> wrote:

  10. Isaac Kearse closed this discussion on 14 Jul, 2011 02:29 AM.

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