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D'i'ary Month Display Bug

Isaac Kearse

31 May, 2010 10:22 PM via web

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Hi Everyone,

We have just become aware of a temporary issue where on the 31st of May, some other months do not display correctly. For example if you tap on "June", you will be taken to "July". We had a similar issue earlier in the year, which we fixed, but it seems this problem has resurfaced in a different form.

First of all I want to assure everyone that all their data is still intact. This is just a temporary display issue, and on the 1st of June everything should start working again as usual. All the text you have entered into the app will be available again as soon as the month rolls over into June. You can test this out yourself by setting the date manually from the Settings application. (Settings > General > Date & Time > Set Automatically > OFF)

I want to apologise to all our users for this issue, especially those of you who went through a similar experience earlier this year. We are working to prevent this from ever happening again, and will release an update before the end of June. We could release an update now, but the issue will fix itself within a day and an update will take longer than that to reach you.

Please let us know on this thread if you have any questions or concerns. Please note that this is a public discussion, if you wish to raise anything privately you can do that here:
http://support.luciddesign.co.nz/discussions/diary-iphone-app#new_t...

Thank you for your patience and support,
Isaac

1. 2 Posted by lee turner on 01 Jun, 2010 01:02 AM

   

   Thanks Isaac - problem solved.

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2. Support Staff 3 Posted by Isaac Kearse on 01 Jun, 2010 02:10 AM

   

   You're welcome :)

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3. 4 Posted by FNASH on 05 Jun, 2010 01:05 AM

   

   Like the similarity to my old pocket planner. Future updates
   Maybe a way to look an entire year calendar on a page quickly Dont see that
   this is possible now.

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4. Support Staff 5 Posted by Isaac Kearse on 07 Jun, 2010 10:27 PM

   

   Thanks for the feedback, that is definitely one of the ideas we are considering for a future release.

   Cheers,
   Isaac

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5. 6 Posted by Annie on 31 Aug, 2010 07:49 AM

   

   This comment was split into a new private discussion: D'i'ary Month Display Bug

   This has happened to me a little while ago and is happening again now. Several of the 2010 months are incorrectly showing the month following. I don't appear to have any settings that allow me to manually look into dates on this application, the only options I have are to view the days by month and year. I do not want to uninstall as I don't want to lose my data. When will this be resolved and should/can I do anything?

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6. Isaac Kearse closed this discussion on 31 Aug, 2010 11:40 PM.

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