2 March, no February
ME
via web
When I am at the year level that lists the months, my list reads
January
March
March
April
etc.
What's up with February?
Comments are currently closed for this discussion. You can start a new one.
via web
When I am at the year level that lists the months, my list reads
January
March
March
April
etc.
What's up with February?
Comments are currently closed for this discussion. You can start a new one.
2 Posted by Marty on 31 Mar, 2010 12:40 AM
I'm having similar issues. Mine goes:
january
march
march
may
may
...
Help.
3 Posted by Alan on 31 Mar, 2010 07:36 AM
SORT IT OUT! mine only has seven months showing, fix it or give me my money back.
4 Posted by HMW on 31 Mar, 2010 09:05 AM
Mine has .....................
January
March
March
May
May
July
July
August
October
October
December
December
Get it sorted ASAP or a refund please!!
5 Posted by CMK on 31 Mar, 2010 11:29 AM
I have the same problem and have now lost all the info I put in for April.
6 Posted by Bob Welch on 31 Mar, 2010 01:02 PM
Same problem.
I rely on this app and now dont know what I'm doing next week!!!!!!!
7 Posted by kay on 31 Mar, 2010 01:30 PM
Same problem again. I can now only access every other month on my diary. I am self employed and all my appointments for April, and June have now been lost.
I agree with Alan, fix it or give me my money back!!!
8 Posted by David Burditt on 31 Mar, 2010 01:40 PM
I have a similar problem and I echo the above comments, fix or refund.
9 Posted by Nick Maroussas on 31 Mar, 2010 03:48 PM
Yep I have same problem. April no longer exists and I've lost all the appointments I'd typed in for that month. Got Jan/march/March/May/May/July/July/Aug/Oct/Oct/Dec.
I hope you can fix it. I do think it's bad charging for an app that is clearly not road tested yet.
10 Posted by Jason on 31 Mar, 2010 05:17 PM
Exactly the same prob. I'm self employed and had loaded in loads of info for April-now all lost. Refund or fix
Support Staff 11 Posted by Galen King on 31 Mar, 2010 08:24 PM
Hi all,
Sorry for the problems, not sure why this has suddenly happened to so many people.
We are looking into it and will release an update ASAP. In the meantime, do not un-install as you will lose all the data.
Support Staff 12 Posted by Galen King on 31 Mar, 2010 11:56 PM
Hi all,
Just letting you know we have isolated the problem and will be releasing an update shortly.
Cheers,
Galen
13 Posted by Nick Maroussas on 01 Apr, 2010 08:29 AM
Really appreciate the quick response. The trouble with doing an app for a diary is that you invest so much personal time and info in it that when things go wrong , it really freaks you out!
I think a more extensive backup system would be great - it'd be great if I could sync it with my desktop mac so I can read it there too.
Glad it's back on track anyway.
14 Posted by latterk on 01 Apr, 2010 08:40 AM
Hi,
Don't know what you've done but my diary is back with me again. What a relief. However have learnt my lesson, as currently this can not be backed up i have entered everything into a paper based diary just in case this happens again. It would be great if I could back this up to my PC.
Kay
-----Original Message-----
From: Nick Maroussas <***@tenderapp.com>
To: ***@aol.com
Sent: Thu, Apr 1, 2010 9:31 am
Subject: Re: 2 March, no February [D'i'ary iPhone app]
// Add your reply above here
=================================================
rom: Nick Maroussas
ubject: 2 March, no February
Really appreciate the quick response. The trouble with doing an app for a diary
s that you invest so much personal time and info in it that when things go
rong , it really freaks you out!
think a more extensive backup system would be great - it'd be great if I could
ync it with my desktop mac so I can read it there too.
lad it's back on track anyway.
View this Discussion online: http://support.luciddesign.co.nz/discussions/diary-iphone-app/3-2-march-no-february
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eply with #ignore to stop receiving notifications for this discussion.
Support Staff 15 Posted by Galen King on 05 Apr, 2010 11:09 PM
Hi all,
Can people please confirm if D'i'ary is now working properly again?
Many thanks,
Galen
Galen King closed this discussion on 05 Apr, 2010 11:11 PM.
ME re-opened this discussion on 06 Apr, 2010 12:12 AM
16 Posted by ME on 06 Apr, 2010 12:12 AM
Seems to be working for me...thanks!
17 Posted by ME on 06 Apr, 2010 12:20 AM
Spoke to soon. It was fine earlier today.
Months are correct, but I've lost all my data.
Support Staff 18 Posted by Galen King on 06 Apr, 2010 12:38 AM
@ME, how do you mean you've lost all your data? Did you delete and re-install the app?
There's no reason your data should just disappear.
Support Staff 19 Posted by Galen King on 06 Apr, 2010 12:39 AM
If anybody would be happy to beta test the updated version of D'i'ary, please email your device's UDID to ***@diaryapp.net and we'll send you a beta version of the app for testing.
20 Posted by ME on 06 Apr, 2010 12:49 AM
Nope, did not delete and reinstall. It happened within the last 24 hours, because I added new info last night.
21 Posted by ME on 06 Apr, 2010 01:16 AM
And my data is back!
22 Posted by CMK on 06 Apr, 2010 08:46 AM
Thanks for sorting promptly, all working fine now.
23 Posted by latterk on 06 Apr, 2010 02:47 PM
Hi,
Mine is back to its normal self, thank you
Kay
-----Original Message-----
From: Galen <***@tenderapp.com>
To: ***@aol.com
Sent: Tue, Apr 6, 2010 12:11 am
Subject: Re: 2 March, no February [D'i'ary iPhone app]
// Add your reply above here
=================================================
rom: Galen
ubject: 2 March, no February
Hi all,
Can people please confirm if D'i'ary is now working properly again?
Many thanks,
Galen
View this Discussion online: http://support.luciddesign.co.nz/discussions/diary-iphone-app/3-2-march-no-february
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eply with #ignore to stop receiving notifications for this discussion.
24 Posted by Bob Welch on 06 Apr, 2010 04:53 PM
Hi Galen
Mines working fine now, just hope it doesnt happen on the last working day
of the month again. Will let you know if it does.
Regards
Bob
----- Original Message -----
From: "Galen"
<***@tenderapp.com>
To: <***@btinternet.com>
Sent: Tuesday, April 06, 2010 12:11 AM
Subject: Re: 2 March, no February [D'i'ary iPhone app]
Support Staff 25 Posted by Galen King on 07 Apr, 2010 12:15 AM
Would any of you be happy to test the update we are about to deploy to the App Store?
26 Posted by Nicholas Maroussas on 07 Apr, 2010 06:47 AM
Yes, I'd be interested. Is there a risk I'll lose any info?
What's the UDID you mentioned?
Nick
Nicholas Maroussas
www.mooschool.co.uk
Support Staff 27 Posted by Galen King on 19 Apr, 2010 09:47 PM
Hi all,
Just letting you know D'i'ary 1.0.1 has been approved and should be available via the App Store shortly.
It fixes the issue with duplicate months on the 31st day of the month that seemed to occur in some timezones.
Please let us know at ***@diaryapp.net if you have any further issues.
Thanks for your support
Galen King closed this discussion on 19 Apr, 2010 09:47 PM.